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In the last few days, we have had a few reports that students who were using VPNs have had their Salesforce accounts flagged & locked by Salesforce, citing security risks. Of course, this makes no sense - Salesforce must have implemented a new risk flag broadly without carving out these free DE accounts.


We're digging into it, but for now, we're recommending instructors tell students to turn of VPNs while working the labs, to prevent getting their accounts locked.


For those who DID get their account locked, they were able to get it unlocked by calling Salesforce support at 1-800-667-6389. (Then they should choose the option for Support then New Case. Then tell them they have a Developer Edition account and they need their account unlocked.)


This has never been an issue before and hopefully, it will resolve soon. We'll keep you posted!

 
 
 

We've just made two minor but very useful wording updates to clarify a couple of steps in Labs 1b and 3b.


The new fully-updated versions are now available in our Google Drive folders:


  • The most current, up-to-date, original-format version is always found in this Google Drive folder. (Most students prefer this format if cosmetic appeal is a priority.)


  • The most current up-to-date, ADA-forward version is always found in this Google Drive folder. (The formatting of this version minimizes challenges for visually impaired individuals.)


Here are the direct links to the the new PDFs if you prefer:



And to clarify, none of these updates affect the tasks the students are doing or what they are learning (nor the grading ). They are all minor wording changes to account for Salesforce's interface tweaks, but they're important to keep students from getting lost/confused/stuck.


Sorry for the hassle. We appreciate your understanding!

 
 
 

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