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In the Winter 27 Release that Salesforce just deployed (10/2), they deactivated the Developer Console that students use to score their work in the Grader App. This is easily restored using the following steps:


  1. Click the Setup gear icon on the upper right and select Setup from the drop-down

  2. In the Quick Find box on the left, type Web Console

  3. Find the Enable Developer Console setting

  4. Toggle the setting to Active

  5. Reload the page–then the Developer Console will show up from now on in the Setup menu


Please announce these steps to any of your students currently working the labs to avoid confusion.


These steps have been added to the Grader app installation page so, going forward, students will make this setting at the outset.


They have also been added to the Help FAQ at the student support site MaxzPlace (linked from each cover page), so students who have already started the labs will be able to find the solution there, on their own, 24/7.


Sorry for the hassle. Thanks for your patience & understanding!



 
 
 

In the last few days, we have had a few reports that students who were using VPNs have had their Salesforce accounts flagged & locked by Salesforce, citing security risks. Of course, this makes no sense - Salesforce must have implemented a new risk flag broadly without carving out these free DE accounts.


We're digging into it, but for now, we're recommending instructors tell students to turn of VPNs while working the labs, to prevent getting their accounts locked.


For those who DID get their account locked, they were able to get it unlocked by calling Salesforce support at 1-800-667-6389. (Then they should choose the option for Support then New Case. Then tell them they have a Developer Edition account and they need their account unlocked.)


This has never been an issue before and hopefully, it will resolve soon. We'll keep you posted!

 
 
 

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