top of page
Search

Important alert re students getting Salesforce accounts

We've discovered that Salesforce's account generator can get overwhelmed when many students (50-100) request accounts at about the same time. And, unfortunately, after they click Submit the first time, the form generator quickly reverts the button back to a clickable Submit again, so students click it again making the server even more overwhelmed & slower, resulting in a vicious cycle.


Then when the server catches up, students wind up with multiple Welcome emails and multiple accounts with the same username, causing login and package installation chaos.


We're in talks with Salesforce to get them to resolve this issue and, while we await their resolution, we are scrambling a new version of the 1a instructions that will emphasize clicking Submit only once.


In the meantime, we recommend avoiding whole classes requesting accounts together and/or stressing to students that they click Submit only once, even if nothing seems to be happening. The Welcome email will come eventually, and it will come faster if they refrain from multiple clicks. And they won't wind up with a confusing mess of multiple accounts.


As always, thank you all for your understanding and patience!



 
 
 

Recent Posts

See All
New Update for 2a -- Please Link/Download Now

Sorry! In the recent update from last weekend's Salesforce release, we missed an important update to one step in Lab 2a . The new fully-updated version is now available in our Google Drive folders: T

 
 
 

Comments


Updates and Alerts

© 2024 by The Max Labs Project

bottom of page