Alert: For now, tell students to avoid using VPNs while working on the labs

In the last few days, we have had a few reports that students who were using VPNs have had their Salesforce accounts flagged & locked by Salesforce, citing security risks. Of course, this makes no sense - Salesforce must have implemented a new risk flag broadly without carving out these free DE accounts.

We're digging into it, but for now, we're recommending instructors tell students to turn of VPNs while working the labs, to prevent getting their accounts locked.

For those who DID get their account locked, they were able to get it unlocked by calling Salesforce support at 1-800-667-6389. (Then they should choose the option for Support then New Case. Then tell them they have a Developer Edition account and they need their account unlocked.)

This has never been an issue before and hopefully, it will resolve soon. We'll keep you posted!