Mostly minor Lab 3a/3b updates w/one notable deliverable alteration & added step

Both labs 3a and 3b have been updated with mostly minor fixes to typos, improved screencaps, etc with one notable alteration to 3a:

One new step has been added at the very end (Step 158) to take fuller advantage of the opportunity to learn CRM functionality–students move a lead from Open - Not Contacted to Working - Contacted after confirming receipt of an email to that lead. Students will see this depicted in color-changes to those two stages in the "Sales Path" as:

and this is an alteration to that screencap deliverable (Checkpoint 4) that could be easily added to the rubric to ensure they did the new last step though it is not especially consequential–the purpose is really just to take full advantage of the context that the previous steps have led to at that point. Now students get a chance to see the fuller CRM functionality available.

Minor updates to Lab 2b posted today

Lab 2b was updated today with several minor fixes to account for newly discovered typo's and improved screen captures in the instructions.

As always, the updates have been made to the files in place so when you download them now, they will be the new improved version. Here's the link to that same Google Drive folder containing all the lab PDFs for students.

Remember you can always find that same folder by going to MaxProfs > Resources > Essentials too.)

Minor updates to Lab 1a and Lab 2a

Labs 1b and 2a have been updated today with minor fixes to account for newly discovered typo's, improved screen captures in the instructions and a new icon appearing in Salesforce as part of their recent Spring release.

As always, the updates have been made to the files in place so when you download them now, they will be the new improved version. Here's the link to that same Google Drive folder containing all the lab PDFs for students.

Remember you can always find that same folder by going to MaxProfs > Resources > Essentials too.)